One of the things we all want to know is when are sales going to happen and who is going to make the sale. This is something that has plagued companies for several generations. The great part is that today we have tool to help us understand customer behavior and buying trends to help predict when sales are going to happen and when and how much. This will help us make sure we have the right products on the shelves and that we are also staffed with the right people to sell the product as well. This tool can be on an iPad or smart phone to give the sales rep the ability to engage with the customer to sell more of the product. The whole key to today is giving the sales force the tools they need to be successful and giving the opportunity to make decision while engaging with the customer to make sure we have enough work for the rest of the company while keeping the life blood of the company moving forward with happy customers.